YOUR QUESTIONS




The Iclaim Inc provides medical billing services in many specialties, including: addiction medicine, cardiology, endocrinology, gastroenterology, general surgery, geriatrics, gynecology, hospital medicine, infectious disease, internal medicine, neurology, obstetrics, oncology, orthopedics, pain management, pathology, pediatrics, physical therapy, primary care, psychiatry, urgent care, urology, and more.


Yes, The Valletta Group handles all initial and recurring insurance credentialing for its clients.


Yes. Your electronic data is housed in a secure location, with multiple levels of redundant backups in place.


The Iclaim Inc’s fee is a percentage of a practice’s gross collections. The benefits of this fee model are that: 1) it’s variable cost, rather than fixed cost, and 2) we are incentivized to collect the maximum amount on behalf of our clients.


We enter charges on a daily basis. We ask that our clients send us charge information every day.


Depending on the preference and workflow of the practice, charge information can be mailed, faxed to our fax server, or sent via secure email.


No. Each practice has 4-5 employees working on its account. Each step of the medical billing process is performed by a separate individual with specialized training in that area. Each practice also has an account executive that reviews each practice on a monthly basis and is the liaison for addressing any questions or concerns that may arise.